Olvaro

Product

Six engines on one platform. Live in 14 days.

Olvaro layers on top of the PMS your team already uses and runs the workflows that leak revenue out of every multi-location medspa. Your front desk uses the system they already know. The AI runs the work that does not scale with headcount.

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Engine 1

AI Front Desk

Every call, DM and form fill answered in under 60 seconds. 24/7, in your brand voice. Books straight into the PMS your team already uses.

  • Inbound calls picked up before voicemail, including after hours and weekends.
  • Booking, rescheduling and cancellation handled end-to-end, written back into the PMS your team already uses.
  • Brand voice and treatment menu trained from your real scripts. You approve every line before it goes live.
  • Live transcript and recording of every call, searchable by patient, treatment or staff member.

  • <60s

    Average call answer time

  • 99%

    Calls answered

  • 24/7

    Coverage, no after-hours fees

Engine 2

Reactivation Engine

Per-service cadences across your lapsed patients. The highest-ROI revenue lever you have, run automatically across your full patient list.

  • Cadences tuned to the biology and the economics of each treatment: Botox at 90 days, filler at 6 months, laser cycles, microneedling at 6 weeks.
  • High-LTV lapsed patients surfaced for a human touch. Everyone else handled in the background.
  • Multi-channel: SMS, email and AI voice callbacks where the patient prefers it.
  • Weekly reactivation report by location: revenue booked, treatments returned, patients we couldn't reach.

  • 30%+

    Lapsed-patient conversion on cadence

  • 5 to 10 pts

    EBITDA contribution from reactivation alone

  • Week 2

    First reactivated appointments hit the calendar

Engine 3

Multi-Location Command Center

One real-time dashboard across every location. Revenue, utilization, LTV, average ticket, lead conversion, retention. Board-meeting-ready on the first of the month.

  • Per-location and portfolio rollups in one view, sortable by any metric.
  • Pulls from your PMS, your ad accounts, and Olvaro's own engines. One source of truth your finance team trusts.
  • Alerts on the leading indicators that actually move EBITDA: utilization drops, lead conversion dips, ad cost spikes.
  • Exports a clean PDF for the board pack. Built once, sent every month.

  • 85%

    Provider utilization at Kalia (from ~62%)

  • +15 pts

    EBITDA margin in 5 months

  • Real-time

    No more Excel rebuilds before the board call

Engine 4

Membership Bank Automation

The deposit-based loyalty model the best operators use to make patients sticky to the building, not the injector.

  • Patients top up a monthly deposit at a small discount. Balance carries forward and compounds the relationship.
  • Automatic enrolment offers triggered by ticket size, treatment cadence, or LTV percentile.
  • Reduces injector dependency: the patient is paying the practice, not the person.
  • Reporting on members vs. non-members for every metric that matters.

  • $100 to $150

    Typical monthly deposit

  • 10%

    List discount range we recommend

  • Retained

    Patient stays when injector leaves

Engine 5

AI Ads Creative Lab

Generates and A/B tests compliance-checked creative for Meta and Google. Attribution wired back to booked appointments, not vanity clicks.

  • Generates ad variants from your before/after library, your treatment menu and your offers. Compliance prompts baked in.
  • Runs A/B tests at the creative and audience level. Pauses underperformers automatically.
  • Attributes every booked appointment back to the campaign, the creative and the audience.
  • Weekly creative brief delivered to your media buyer, with the numbers behind every recommendation.

  • -70%

    Cost per qualified lead at Kalia

  • 4x

    Qualified leads on the same ad budget

  • Per channel

    Kill rule on anything that doesn't return 3x by month 6

Engine 6

GLP-1 Compliant Funnel

A legal manufacturer-direct pathway for weight-loss and metabolic peptides, with blood-test scheduling and doctor sign-off. Built for the post-503b world.

  • Patient intake, eligibility screening and blood-test scheduling in one flow.
  • Manufacturer-direct supply path so you are not exposed as illegitimate 503a/b pharmacies get shut down.
  • Doctor sign-off, dosing instructions and refill cadence handled inside Olvaro.
  • Reporting on GLP-1 revenue per location, per provider, per cycle.

  • Legal

    Manufacturer-direct supply for GLP-1 and peptide programs

  • End-to-end

    Intake through refill in one system

  • Audit-ready

    Sign-offs and dosing logged and reviewable

Engagement

Convert the inbound you are already paying for.

We engage three medspa operators at a time. Join the list to be considered when capacity opens.

Prefer a chat? Book a meeting.